Privacy Policy

Effective Date: 12 August 2025

GracePhilo is committed to protecting your personal information and respecting your right to privacy. This Privacy Policy explains what data we collect, how we use it, the legal bases for processing, and what rights you have in relation to your personal information.

What Information We Collect

We may collect the following types of personal data when you interact with our website or services:

Personal Identification Information: name, email address, phone number, social media handles, academic background, or other information you choose to provide when contacting us.
Usage Data: information about how you use our website, such as pages visited, interaction time, and access times.
Technical Data: browser type, IP address, operating system, and device identifiers.

How We Use Your Information

We use your information for the following purposes:

To provide and personalise academic consultation services, interview simulations, and mentorship.
To respond to your enquiries and communicate with you effectively.
To improve our services and website functionality.
To send important updates or information relevant to your experience with us (with your consent where required).

Legal Basis for Processing (GDPR/UK GDPR)

We process your personal data under one or more of the following legal bases:

Consent: when you provide consent (e.g. subscribing to updates).
Contract: when processing is necessary to deliver services you request.
Legitimate Interests: when it is in our legitimate business interests, and your rights do not override those interests (e.g. improving services).
Legal Obligation: when required to comply with applicable laws and regulations.

Sharing Your Information

We do not sell your personal information to third parties.
We may share your data only in the following situations:

With trusted service providers (e.g. payment processors or IT support) who are bound by confidentiality agreements.
If legally required, to comply with applicable laws, regulations, or court orders.

If we transfer data outside your region (for example, to servers located abroad), we will ensure appropriate safeguards are in place (such as Standard Contractual Clauses under GDPR).

Data Retention

We will only keep your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When no longer needed, your data will be securely deleted or anonymised.

How We Protect Your Data

We use appropriate technical and organisational security measures to protect your data from unauthorised access, disclosure, alteration, or destruction. Your information is stored securely and accessible only by authorised personnel.

Your Rights

Depending on your location, you may have rights under data protection laws, including to:

Request access to the personal data we hold about you.
Request correction or deletion of your data.
Withdraw your consent at any time (where processing is based on consent).
Object to or restrict certain types of processing.
Request transfer of your data (data portability).
Lodge a complaint with a data protection authority.

Children’s Privacy

Our website and services are not directed at children under 18. We do not knowingly collect personal data from minors without parental consent. If we learn that we have collected personal data from a child without consent, we will delete it promptly.

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here, with an updated Effective Date at the top of this page.

If you have any questions or concerns about this Privacy Policy or your data, please contact:
Email: gracephilo05@outlook.com
WeChat ID: GracePhilo