Our Commitment
GracePhilo is committed to providing an accessible, understandable, and inclusive online experience for all users, including people with disabilities. We follow the internationally recognized Web Content Accessibility Guidelines (WCAG) 2.1 AA standards and are dedicated to continuously improving accessibility across our services.

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What We’ve Done
To enhance accessibility, we have implemented or are implementing the following measures:

• Added alternative text to images and icons

• Used clear heading structures and semantic HTML to support screen readers

• Enabled keyboard navigation with visible focus indicators and logical tab order

• Applied color combinations that meet AA contrast requirements and reduced motion where possible

• Provided labels, error messages, and guidance text for form fields

• Included clear navigation aids, such as skip links and breadcrumbs

• Offered bilingual content (English / Simplified Chinese) for language accessibility

• Added captions or transcripts for audio and video content where applicable

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Ongoing Improvements
We regularly review our content and features to improve accessibility and fix issues within a reasonable timeframe. User feedback plays a vital role in helping us prioritize improvements.

 

Third-Party Content
This site is built on Wix and may include third-party services (e.g., booking systems, payment providers, video conferencing tools). Accessibility of these services is managed by their respective providers. If you encounter issues, please contact us and we will work to provide an accessible alternative.

 

Known Limitations
While we strive to meet WCAG 2.1 AA standards, some older content or user-generated materials may not yet be fully compliant. For example, certain older images may lack complete descriptions, or earlier blog posts may need improved heading structures. We are actively working to resolve these issues.

 

Feedback and Contact
We welcome your feedback on the accessibility of our website. If you experience any difficulties, please contact us:

• Email: gracephilo05@outlook.com

• WeChat ID: GracePhilo

 

We will make every effort to respond promptly and provide accessible alternatives where possible.